Job Vacancy: Waitress (Female) – Fornax Global, Doha

Introduction to the Job

Fornax Global is currently looking for a talented and experienced Waitress to join our team in Doha. This is an excellent opportunity for female candidates from the Philippines, Nepal, India, Pakistan, or Myanmar, who are interested in working in the hospitality industry. As a waitress, you will play a key role in delivering excellent customer service, ensuring a positive dining experience for our guests. If you are passionate about working in a dynamic environment and have the skills to provide top-notch service, we would love to hear from you!

We offer flexible working hours, a competitive salary, and an opportunity to be a part of a respected company in the hospitality industry.

Responsibilities

As a Waitress at Fornax Global, your main duties will include:

1. Serving Customers: Greet customers, take food and drink orders, and deliver them promptly. You will be the first point of contact for our guests, so providing a warm, friendly, and efficient service is essential to your role.
2. Customer Assistance: Provide customers with information about the menu, special offers, and promotions. Be ready to answer any questions regarding ingredients, preparation methods, and dish recommendations.
3. Maintain Cleanliness: Ensure that your workstation and the dining area are clean and well-organized. This includes setting up tables, cleaning them after guests leave, and ensuring the overall cleanliness of the restaurant or cafe.
4. Cash Handling: Handle payments, process orders using the POS (Point of Sale) system, and manage cash and credit card transactions accurately.
5. Multitasking and Time Management: You will need to manage multiple tasks simultaneously, such as taking orders, serving food, and assisting with guest requests. Strong time management and the ability to stay calm under pressure are key.
6. Team Collaboration: Work closely with other team members such as chefs, kitchen staff, and other waitstaff to ensure smooth service operations. Good communication and teamwork will be essential in keeping the service efficient.
7. Customer Feedback: Listen to customer feedback and ensure that any complaints or issues are resolved in a professional manner. Your aim should be to ensure that every guest leaves satisfied with their experience.
8. Health and Safety Compliance: Follow all safety and hygiene protocols. This includes proper food handling and maintaining a safe environment for both staff and customers.

Qualifications

To be considered for this position, applicants should meet the following qualifications:

• Gender: Female (Filipino, Nepalese, Indian, Pakistani, or Myanmar nationalities preferred)
• Experience: A minimum of 3-4 years of experience working as a waitress or in customer service roles in the hospitality or foodservice industry.
• Communication Skills: Fluency in English is a must. Knowledge of additional languages such as Arabic is an advantage, though not required.
• Positive Attitude: A friendly and approachable personality is crucial. You must be able to interact with customers politely and with a smile, ensuring they feel welcomed.
• Physical Stamina: Waitressing can be physically demanding. You should be able to stand for long hours, carry trays, and move quickly between tables.
• Customer Service Skills: Excellent customer service skills are essential. You must be able to handle customer inquiries and complaints efficiently and with a positive attitude.
• Flexibility: Ability to work in a flexible schedule that may include weekends, holidays, and evening shifts.

Benefits

At Fornax Global, we value our employees and offer a competitive benefits package, including:

1. Salary: A competitive monthly salary ranging from 2,001 to 5,000 Qatari Riyals (QR), based on your experience and qualifications.
2. Flexible Work Schedule: The opportunity to work 3-4 days per week. This flexible arrangement allows you to balance your work and personal life effectively.
3. Payment Structure: You will receive both per-day charges and monthly payments, giving you the flexibility and stability of regular income.
4. Health and Safety: We prioritize the health and safety of our staff. As part of your role, you will be provided with the necessary safety gear and training to maintain a secure working environment.
5. Accommodation and Transport: Assistance with accommodation and transportation will be provided for eligible staff, ensuring your comfort during your time with us.
6. Professional Growth: At Fornax Global, we are committed to helping our team grow. You will have the opportunity to develop your skills in a dynamic and supportive work environment.
7. Cultural Experience: Working in Doha gives you the chance to experience the rich culture of Qatar while working with an international team.

Applying Guide

If you are excited about this opportunity and believe you have the qualifications to excel in this role, here is how to apply:

1. Prepare Your Resume: Update your resume to highlight your relevant experience in hospitality or customer service. Be sure to mention any additional languages you speak and any certifications related to food safety or customer service.
2. Provide Contact Details: Make sure to include accurate contact information, including your phone number and email address.
3. Submit Your Application: Email your resume to cv@fornaxglob.com. If you prefer, you can also contact us directly at the following numbers:
   • +974 30700678
   • +974 51150497
4. Interview Process: Shortlisted candidates will be invited for an interview. During the interview, we will discuss your experience and suitability for the role in more detail.
5. Follow Up: After submitting your application, feel free to follow up by contacting us to check on the status of your application.

Frequently Asked Questions (FAQs)

1. Do I need to have prior experience as a waitress?
   • Yes, we are looking for candidates with at least 3-4 years of experience in a similar role in the hospitality industry.
2. Is the position full-time or part-time?
   • This is a part-time role, where you will work 3-4 days per week. However, the number of hours worked per day will be based on the restaurant’s operational needs.
3. What is the salary for this position?
   • The salary for the waitress position ranges from 2,001 QR to 5,000 QR per month, depending on experience and qualifications.
4. Do I need to speak Arabic?
   • While knowledge of Arabic is an advantage, it is not required. Fluency in English is essential for communication with customers.
5. Will accommodation and transportation be provided?
   • Yes, the company provides accommodation and transportation for eligible staff.
6. How can I apply for the job?
   • You can apply by sending your resume to cv@fornaxglob.com or by calling +974 30700678 or +974 51150497 for more information.
7. Is there any opportunity for career growth?
   • Yes, Fornax Global is committed to supporting the growth and development of its employees. You will have opportunities for further career advancement as part of the team.

We are looking forward to welcoming a new team member who shares our commitment to excellence in customer service. If you meet the qualifications and are ready to take on this exciting opportunity, apply today!