We are urgently looking for a Hotel Receptionist to join a reputed hotel in Doha, Qatar. The ideal candidate will be a male Indian or Bangladeshi national with at least 3 years of experience working as a receptionist in a GCC country. The receptionist will be the first point of contact for guests and will play an essential role in providing excellent customer service, creating a welcoming environment, and ensuring smooth operations at the front desk.

This is a full-time position, and the transferable visa is required. If you have strong communication skills in both English and Arabic and are seeking to contribute to a dynamic team, we invite you to apply for this position.

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Responsibilities:

As a Hotel Receptionist, you will be responsible for performing the following duties:

1. Guest Check-In and Check-Out:
   You will be responsible for welcoming guests, processing check-ins, providing room information, and assisting with check-out procedures. This will include preparing invoices and handling payments.
2. Guest Service and Assistance:
   You will be the first point of contact for guests and will assist with any inquiries, complaints, or special requests. Your role will be to ensure guests have a pleasant and comfortable stay at the hotel.
3. Phone and Email Handling:
   You will manage incoming calls and emails, responding to guest inquiries about room availability, services, and hotel amenities. You will also coordinate with other departments to provide necessary information.
4. Maintaining Front Desk Operations:
   You will ensure smooth operations at the reception desk, including managing bookings, organizing room schedules, and updating guest records in the hotel system. Keeping the reception area clean, organized, and welcoming is a priority.
5. Coordination with Hotel Staff:
   As a hotel receptionist, you will coordinate with various departments such as housekeeping, maintenance, and the kitchen to meet guests’ needs and requests efficiently.

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Qualifications:

The following qualifications are required for this position:

1. Hotel Reception Experience:
   A minimum of 3 years of experience working as a receptionist in a hotel in any GCC country is essential. Experience in hospitality or customer service roles is highly preferred.
2. Fluency in English & Arabic:
   The ability to speak fluent English is a must, while Arabic proficiency will be considered a strong advantage for communicating with local guests and staff.
3. Educational Qualification:
   Candidates must have at least a graduate degree (bachelor’s degree preferred) in any field.
4. Transferable Visa:
   You must have a transferable visa in Qatar, as this position requires an immediate start.
5. Strong Communication Skills:
   As the first point of contact for guests, you should have excellent verbal and written communication skills, along with a professional and approachable manner.
6. Computer Skills:
   Familiarity with hotel management software and basic computer operations, including email, word processing, and scheduling systems, is necessary.

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Benefits:

We offer the following benefits for the Hotel Receptionist role:

• Competitive Salary: A salary range of 2,000 QAR – 5,000 QAR, based on experience.
• Accommodation: The company will provide accommodation, making sure you have a comfortable place to stay.
• Transportation: Transportation will be provided, so you can easily commute to and from work.
• Visa Sponsorship: The company will sponsor your work visa if you meet the required qualifications and experience.

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How to Apply:

To apply for the Hotel Receptionist position, follow these steps:

1. Prepare Your CV:
   Update your CV to highlight your relevant experience, skills, and qualifications for the hotel receptionist position. Make sure to include your contact information and any certifications or training you have completed.
2. Send Your CV:
   Send your CV to the following email address: job.suncitygroup@gmail.com.
3. Wait for a Response:
   After submitting your CV, the hiring team will review your application. If your profile meets the job requirements, you will be contacted for an interview.

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Frequently Asked Questions (FAQs):

1. What are the salary and benefits for the Hotel Receptionist position?

• The salary ranges from 2,000 QAR to 5,000 QAR based on experience. Additional benefits include accommodation, transportation, and visa sponsorship.

2. What experience is required for this position?

• You must have a minimum of 3 years of hotel receptionist experience in any GCC country.

3. Is a graduate degree required?

• Yes, a minimum graduate degree is required for this position.

4. What languages do I need to know?

• Fluency in English is essential, and knowledge of Arabic will be considered a strong advantage.

5. How do I apply for this job?

• Send your updated CV to job.suncitygroup@gmail.com for consideration.