We are looking for a dedicated Hotline Support Specialist to join our team. This role is crucial for managing emergency lines and providing excellent support through various communication channels. If you have a passion for helping others and meet our qualifications, we encourage you to apply!
Responsibilities:
- Manage and respond to hotline and emergency line calls efficiently.
- Assist users with inquiries and provide support via help desk services.
- Utilize portable radios for effective communication and coordination.
- Ensure all services are supported and delivered to a high standard.
- Maintain accurate records of calls and support provided.
Qualifications:
- Secondary school education with 1 year of training in computer operations.
- At least 4 years of experience in a similar role, specifically using hotline systems and emergency services.
- Fluency in both Arabic and English is essential for effective communication.
- Proven training in supporting various services and managing communication tools.
Benefits:
- Free food and accommodation provided.
- Visa transfer assistance.
- Opportunity to work in a supportive and dynamic environment.
Applying Guide:
If you meet the qualifications and are interested in this opportunity, please WhatsApp your resume along with relevant details to +965 95592141. We look forward to hearing from you!