We are urgently hiring an Operation Assistant to help keep our daily operations running smoothly. This role is essential for supporting the operational functions of our company, Grub, ensuring that everything from customer service to inventory management runs efficiently. The ideal candidate should have at least 2 years of experience in operations or administrative roles, be detail-oriented, and have a strong ability to multitask.

As an Operation Assistant, you will work closely with various departments to maintain the workflow, support customer needs, and manage supplies. If you’re a motivated individual who thrives in a fast-paced environment, this is the perfect opportunity to contribute to the growth of the business and develop your skills.

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Responsibilities:

As the Operation Assistant, your primary duties will include the following:

• Subscription Tracking:
  You will be responsible for managing and keeping track of customer subscriptions, ensuring renewals and changes are processed in a timely manner. You will also handle any subscription-related inquiries to ensure customers have a seamless experience.
• Purchasing and Inventory Management:
  You’ll coordinate with suppliers to ensure timely deliveries of products and keep track of inventory levels to prevent stock shortages. You will also ensure that inventory records are up to date and accurate.
• Customer Service:
  A large part of your role will involve providing exceptional customer service. You will handle inquiries, resolve issues, and ensure customers receive timely responses and support.
• Order Coordination:
  You will organize and track all orders, ensuring that deliveries are completed accurately and on time. Your role will require strong attention to detail and excellent organizational skills to ensure smooth order processing.
• Administrative Support:
  Provide general operational assistance by managing documents, maintaining records, and offering support to other departments as needed. This includes handling day-to-day administrative tasks that ensure the company operates efficiently.

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Qualifications:

To qualify for the Operation Assistant role, candidates must meet the following requirements:

• Experience:
  At least 2 years of experience in an operational or administrative support role. Previous experience in subscription management, customer service, or inventory coordination is a plus.
• Skills:
  • Strong communication skills to effectively interact with suppliers, customers, and internal teams.
  • Excellent organizational skills with the ability to multitask and prioritize tasks.
  • Ability to manage customer subscriptions and handle inquiries with ease.
  • Proficiency in MS Office and other office software to assist with administrative tasks.
  • Knowledge of inventory management and basic purchasing processes.
• Visa:
  The applicant must be currently based in Kuwait and available to join immediately. Transferable residency is required for this position.

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Benefits:

• Competitive Salary:
  The salary for this position ranges between 200 – 250 KWD based on your experience and qualifications.
• Work Environment:
  You will be working in a supportive and fast-paced environment, with opportunities to learn and grow within the company.
• Career Development:
  As an integral part of the operations team, you will gain hands-on experience that can help you advance in your career. We believe in supporting our employees’ growth and offering opportunities for internal advancement.
• Immediate Joining:
  We are looking for someone to join our team immediately, so if you’re ready to jump in and start working, this is the perfect opportunity for you.

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Applying Guide:

1. Prepare Your Resume:
   Before applying, make sure your resume is updated with your relevant work experience, highlighting your skills in operations, customer service, and inventory management.
2. Contact Information:
   Send your resume via WhatsApp to +965 65518208. Make sure to include any relevant details in your message, such as your current visa status and availability.
3. Application Review:
   Once we receive your resume, we will review your qualifications and contact you if your profile matches the requirements of the position.
4. Interview Process:
   If selected, you will be invited for an interview where we’ll discuss your experience and skills in more detail. Be prepared to share examples of how you’ve contributed to improving operations or managing customer interactions in previous roles.
5. Offer and Joining:
   Successful candidates will receive an offer and be expected to join the team immediately. We will guide you through the next steps for onboarding and ensure a smooth transition into your new role.

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Frequently Asked Questions (FAQs):

1. What are the main responsibilities of an Operation Assistant?
The main responsibilities include managing customer subscriptions, coordinating with suppliers, overseeing inventory, providing customer service, and assisting with general administrative tasks.

2. What qualifications do I need to apply?
You need at least 2 years of experience in operations or administrative roles. Strong communication and organizational skills are essential.

3. How much will I be paid?
The salary for this position ranges from 200 – 250 KWD, depending on your experience and qualifications.

4. Can I apply if I’m not based in Kuwait?
No, we are only considering candidates who are currently based in Kuwait with a transferable residency.

5. How do I apply for this job?
Interested candidates should send their resume via WhatsApp to +965 65518208. Include your visa status and availability when applying.

6. Is this a full-time position?
Yes, this is a full-time position that requires you to be available to work during the stated hours.