We are currently seeking a full-time employee to join our team at a well-established electrical company located in Shuwaikh, Kuwait. The ideal candidate should be skilled in basic accounting and customer service, with the ability to handle tasks such as generating invoices and dealing directly with customers. The position offers a great opportunity to work in a dynamic environment and develop skills in the electrical industry.

This role is ideal for individuals who have experience in similar industries, especially in electrical companies, and are comfortable with using computers for day-to-day tasks. The position requires proficiency in Arabic to communicate effectively with our customers and team.

Responsibilities:

As a full-time employee in our electrical company, your main duties will include:

1. Customer Interaction:
   • Provide excellent customer service by answering questions, addressing concerns, and assisting with customer inquiries both in person and over the phone.
   • Process customer requests for products and services, ensuring their needs are met promptly and professionally.
   • Build and maintain strong relationships with customers to encourage repeat business.
2. Invoice Generation:
   • Create and manage electronically generated invoices for customers using the company’s software system.
   • Ensure all invoicing details are accurate, including customer information, product details, and service charges.
   • Maintain an organized record of all invoices for tracking purposes.
3. Basic Accounting Tasks:
   • Assist in basic accounting duties such as keeping track of transactions, managing petty cash, and helping with bookkeeping.
   • Ensure all financial records are up-to-date and accurate.
   • Report to senior management on financial status and work closely with the accounting team to resolve any discrepancies.
4. Office Administration:
   • Maintain a clean and organized workspace and assist with administrative tasks as required.
   • Handle daily office operations, including answering calls, filing documents, and maintaining records.
5. Collaboration:
   • Work closely with team members to meet company goals and customer satisfaction standards.
   • Support other departments as needed to ensure smooth daily operations and customer satisfaction.

Qualifications:

To qualify for this position, candidates should have the following:

1. Language Proficiency:
   • Proficiency in Arabic is a must for effective communication with customers and internal team members.
   • Good command of English is also required for basic communication and report generation.
2. Skills & Experience:
   • Ability to use a computer and handle basic office software.
   • Previous experience in customer service, particularly in the electrical industry, is highly appreciated.
   • Basic accounting skills and familiarity with invoicing software or systems.
   • Experience in managing customer interactions, including resolving inquiries or complaints in a professional manner.
3. Work Ethic:
   • Strong organizational skills and attention to detail.
   • Ability to multitask and manage time effectively.
   • Positive attitude and ability to work in a team environment.

Benefits:

We offer the following benefits to our employees:

1. Competitive Salary: A competitive salary based on experience and qualifications.
2. Full-Time Employment: This is a full-time position with consistent working hours.
3. Professional Development: Gain valuable experience in the electrical industry, with opportunities for growth and learning.
4. Work Environment: Join a supportive and collaborative team that values hard work and dedication.
5. Work-Life Balance: The working hours are from 8:30 AM to 1:30 PM, followed by a lunch break, and then 3:30 PM to 8:00 PM.

How to Apply:

If you are interested in this position, please contact us via WhatsApp at +965 41025153. Kindly text us directly and avoid calling. When reaching out, please include:

1. Your full name.
2. A brief summary of your experience and skills.
3. Your availability to start.
4. Any relevant qualifications or certifications.

Only candidates who meet the required qualifications will be contacted for an interview.

FAQs:

1. What are the working hours for this position?
   • The working hours are from 8:30 AM to 1:30 PM in the morning, followed by a lunch break, and then from 3:30 PM to 8:00 PM in the evening.
2. Do I need to know Arabic for this role?
   • Yes, Arabic is required as it is the primary language of communication with customers and team members.
3. Is previous experience in the electrical field mandatory?
   • While experience in the electrical industry is appreciated, it is not mandatory. However, a background in customer service or basic accounting is required.
4. Can I apply if I don’t have experience in accounting?
   • Basic accounting skills are required, but experience in a similar role will be an advantage. We are willing to train the right candidate.
5. How do I apply for this job?
   • Please send a message via WhatsApp to +965 41025153. Include your CV and a brief introduction about your qualifications and experience.
6. Will the company provide accommodation?
   • The job listing does not specify accommodation. It’s best to inquire further during the application process.
7. Is the position open to expatriates or only locals?
   • The position is open to candidates residing in Kuwait. You must be eligible for local transfer residency.

We look forward to receiving your application and welcoming you to our team!