IBM FileNet and ECM SupportSpecialist

IBM FileNet and ECM Support\Specialist

Are you an experienced IT professional with expertise in IBM FileNet and ECM applications? We have an exciting opportunity for you to join our team in Kuwait! We are looking for a talented and motivated individual to support our FileNet and ECM applications and work with cutting-edge technologies.

Our ideal candidate will have a strong background in IBM FileNet development, testing, troubleshooting, and integrating with third-party applications. If you are passionate about technology and eager to contribute to a dynamic environment, this is the perfect opportunity for you.

Job Title: IBM FileNet and ECM Applications Support
Location: Kuwait
Job Type: Full-Time
Salary: 100 KWD (Negotiable based on experience)

Key Responsibilities:

As the IBM FileNet and ECM Applications Support Specialist, you will be responsible for:

  1. Application Support & Maintenance:
    • Provide support and maintenance for IBM FileNet and ECM applications to ensure they run smoothly and efficiently.
    • Troubleshoot and resolve issues related to applications to minimize downtime and improve system reliability.
  2. Development & Integration:
    • Develop and test applications within the IBM FileNet and ECM framework, ensuring they meet performance, functionality, and security standards.
    • Integrate IBM FileNet with third-party applications using stored procedures and web services, enabling seamless communication and data flow across systems.
  3. Configuration & Plugin Development:
    • Hands-on experience with configuring and developing plugins for Content Navigator, a key component of IBM FileNet, to enhance functionality and improve user experience.
    • Customize the Content Navigator to meet the organization’s unique requirements and workflow needs.
  4. Troubleshooting & Debugging:
    • Investigate and debug issues related to IBM FileNet applications, ensuring quick resolution of technical problems to avoid disruption.
    • Work closely with cross-functional teams to ensure that systems are integrated and operational without glitches.
  5. Collaboration & Communication:
    • Collaborate with team members to continuously improve application functionality and optimize processes.
    • Provide excellent communication with both technical and non-technical stakeholders, ensuring clear understanding of system issues and solutions.
    • Document troubleshooting steps, solutions, and system changes for future reference and compliance.

Qualifications:

We are looking for candidates who meet the following qualifications:

  • Educational Requirements:
    • Bachelor’s degree in Computer Science, Information Technology, or a related field.
    • Strong academic background with a focus on technology and IT systems.
  • Experience Requirements:
    • 2-5 years of hands-on experience in IBM FileNet and ECM applications support.
    • Solid experience with developing, testing, troubleshooting, and debugging applications within the IBM FileNet environment.
    • Experience in integrating FileNet with third-party applications using stored procedures and web services is required.
    • Hands-on experience configuring and developing Content Navigator plugins.
  • Skills & Knowledge:
    • Proficient in IBM FileNet and ECM applications, with a strong understanding of system architecture and functionality.
    • Strong knowledge of content management, enterprise applications, and cloud-based systems.
    • Ability to adapt to new technologies, troubleshoot effectively, and work independently.
    • Excellent written and verbal communication skills to effectively communicate with team members and stakeholders.

Benefits:

We offer competitive benefits to the right candidate:

  • Salary: 100 KWD (Negotiable based on experience and expertise).
  • Work Environment: A supportive and collaborative team that encourages growth and development.
  • Opportunity for Career Growth: Gain exposure to cutting-edge technologies in the field of enterprise content management and IBM solutions.
  • Work-Life Balance: We prioritize a healthy work-life balance and a positive work environment.
  • Immediate Joining: This is a full-time position with the opportunity to join us immediately.

Applying Guide:

Interested candidates who meet the qualifications above should apply by sending their updated CV and cover letter to the following:

In your subject line, please mention the position you are applying for, e.g., “IBM FileNet and ECM Applications Support”. Please ensure that your CV is in PDF or Word format and is well-organized. Shortlisted candidates will be contacted for further steps, including interviews.

Frequently Asked Questions (FAQs):

  1. What are the main responsibilities of this position?
    The main responsibilities include supporting and maintaining IBM FileNet and ECM applications, developing and integrating applications, configuring Content Navigator plugins, troubleshooting, and working collaboratively with cross-functional teams.
  2. What qualifications do I need to apply for this job?
    You need a Bachelor’s degree in Computer Science or Information Technology and at least 2-5 years of experience in IBM FileNet and ECM applications support. Experience in integration with third-party applications and Content Navigator is also required.
  3. Is experience with IBM FileNet and ECM applications a must?
    Yes, applicants must have hands-on experience with IBM FileNet and ECM applications to be eligible for the role.
  4. What is the salary for this position?
    The salary is 100 KWD but can be negotiated based on your experience and qualifications.
  5. How can I apply for this job?
    You can apply by sending your CV to the email address provided, along with a brief cover letter. You can also send your CV via Whatsapp to +965 69950733.
  6. What are the work conditions and environment like?
    The company offers a supportive and collaborative environment, with a focus on career growth and work-life balance.
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