We are seeking a good-looking female receptionist to join a leading iPhone service centre in Jeleeb Al Shuyoukh, Kuwait. This is a full-time position with an exciting opportunity to be a part of a dynamic and growing team in the mobile service industry. If you have a passion for customer service, possess strong communication skills, and are capable of managing social media platforms, this role may be perfect for you!

Responsibilities:

As a receptionist at our iPhone service centre, your responsibilities will include:

1. Customer Service:
   • Greet and welcome customers to the service centre in a polite and professional manner.
   • Answer customer inquiries and provide information about services.
   • Assist customers with service bookings and appointments, ensuring a smooth and friendly experience.
   • Handle customer complaints or concerns with professionalism, offering solutions where possible.
2. Managing Social Media:
   • Handle and update the service centre’s social media platforms, including Instagram, TikTok, and Facebook.
   • Post content regularly, engage with followers, and help promote the business online.
   • Monitor customer feedback and interact with clients through social media, maintaining a positive online presence.
   • Use social media to create promotional campaigns, special offers, and build customer loyalty.
3. Administrative Support:
   • Answer phone calls and direct them to the appropriate departments.
   • Maintain records of customer appointments and service history.
   • Coordinate with technicians and staff to ensure smooth operations and timely service delivery.
   • Handle basic office tasks such as filing, scheduling, and maintaining office supplies.
4. Maintaining a Clean and Welcoming Environment:
   • Ensure the reception area is neat, tidy, and well-organized.
   • Create a friendly and inviting atmosphere for clients.
   • Assist in the daily operations of the service centre, including minor administrative tasks.

Qualifications:

To be considered for the receptionist role, candidates should meet the following qualifications:

1. Language Proficiency:
   • English is a must, as it will be the primary language for customer interaction.
   • Malayalam is highly preferred due to the nature of the customer base.
   • Basic Arabic knowledge is a plus, although not mandatory.
2. Experience and Skills:
   • Previous experience in a customer service or receptionist role is highly desirable.
   • Familiarity with social media platforms such as Instagram, TikTok, and Facebook for content creation and engagement.
   • Basic computer skills and knowledge of office management tools.
   • Ability to handle phone systems and appointments efficiently.
   • Strong communication and interpersonal skills with the ability to multitask.
3. Personal Traits:
   • A professional and friendly demeanor.
   • Strong organizational skills and attention to detail.
   • Age below 30 years is required for this position.

Benefits:

We offer the following benefits for the right candidate:

1. Competitive Salary: The salary will be competitive based on experience and qualifications.
2. Training and Development: On-the-job training will be provided to ensure you are familiar with the company’s operations and expectations.
3. Career Growth: Opportunities for career advancement as the service centre continues to grow.
4. Friendly Work Environment: Work with a supportive and professional team.
5. Location: Convenient location in Jeleeb Al Shuyoukh, easily accessible from different parts of Kuwait.
6. Work-Life Balance: Regular working hours with weekends off (if applicable).

How to Apply:

Interested candidates can apply by sending their CV to the contact number via WhatsApp at +965 55515520. In your application, please include:

1. Your full name.
2. The position you are applying for (Receptionist).
3. A brief summary of your qualifications and experience.
4. Your availability and expected joining date.

The ideal candidate will be available for immediate joining. We are looking to fill this position as soon as possible, so don’t hesitate to reach out!

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Frequently Asked Questions (FAQs):

1. What is the job location for this position?
   • The position is located in Jeleeb Al Shuyoukh, Kuwait, and candidates should be willing to work in this area.
2. What are the working hours for the receptionist role?
   • The working hours will be 8 hours per day, 6 days a week. Exact timings will be discussed during the interview process.
3. Is previous experience required?
   • While previous experience in customer service or as a receptionist is preferred, we are open to candidates who can demonstrate strong communication skills and a passion for the role.
4. Do I need to know Arabic for this position?
   • Basic Arabic knowledge is an advantage, but it is not a strict requirement. Proficiency in English and Malayalam is essential.
5. How can I apply for this position?
   • You can apply by sending your CV via WhatsApp to +965 55515520. Ensure you include your details and relevant experience in your message.
6. What is the age requirement for this position?
   • The age requirement is below 30 years.
7. Do I need to be in Kuwait to apply for this job?
   • Yes, only candidates currently residing in Kuwait will be considered, as we require immediate joining.

We look forward to hearing from you and hopefully welcoming you to our team!