A well-known courier and express company is looking to hire experienced Call Center and Customer Care Staff. We are seeking Filipino or Arabic nationals who are ready to join immediately. If you are passionate about customer service and have experience in call center roles, we encourage you to apply.
Responsibilities:
- Answer customer inquiries through phone, email, or chat in a professional manner.
- Provide timely support and resolve any customer issues related to deliveries, shipments, and services.
- Maintain accurate records of customer interactions and service requests.
- Collaborate with team members to ensure customer satisfaction and resolve complex issues.
- Follow up with customers to ensure issues are fully resolved.
- Handle customer feedback and assist in improving company services.
- Ensure customer issues are escalated appropriately to management when needed.
Qualifications:
- Filipino or Arabic nationality only.
- 18-number transferable visa required.
- Must have previous experience in call center or customer care roles.
- Fluent in English (Arabic is an added advantage).
- Good communication skills and a customer-focused attitude.
- Ability to work under pressure and meet targets.
- Immediate availability for joining is a must.
Benefits:
- Full-time position with competitive salary based on experience.
- Opportunity to work in a growing and dynamic courier company.
- Chance to improve customer service skills and advance in your career.
- Supportive work environment with training and development opportunities.
How to Apply:
- Send your resume to Hr@wecankw.com or contact us via WhatsApp at +965 98013381.
- In your message, include your relevant experience, visa status, and availability to join immediately.
- We will review your application and contact you if you are shortlisted for an interview.
We look forward to welcoming a dedicated and professional individual to our team!