We are seeking a friendly and professional Arabic-Speaking Female Spa Receptionist for our luxury hotel spa in Juffair, Bahrain. If you have excellent customer service skills, a passion for wellness, and are fluent in Arabic and English, this could be the perfect role for you. We encourage immediate applications from qualified candidates who are ready to be a welcoming face for our guests and support our spa’s daily operations.
Job Introduction
As a Spa Receptionist, you will be the first point of contact for guests visiting our spa, setting the tone for their experience. Your warm and welcoming demeanor will help create a relaxing environment, while your organizational skills will ensure smooth front desk operations. You’ll assist with booking appointments, answering queries, and providing excellent customer service. This role is ideal for someone who enjoys interacting with people, has strong communication skills, and values a calm, professional work environment.
Position Title: Spa Receptionist (Female)
Location: Juffair, Bahrain
Language Requirement: Fluent in Arabic and English
Availability: Immediate joiners are preferred
Job Responsibilities
- Greet Guests Warmly: Welcome every guest with a friendly attitude, creating a positive first impression and ensuring they feel comfortable and valued.
- Appointment Scheduling: Efficiently handle booking requests and schedule spa appointments to maximize service efficiency and guest satisfaction.
- Handle Guest Inquiries: Respond to guest questions about services, prices, and policies, providing accurate and helpful information.
- Assist with Check-In and Check-Out: Manage the check-in and check-out process for spa visitors, ensuring smooth transitions and excellent customer experience.
- Support Spa Operations: Coordinate with spa therapists and other staff to ensure timely service, assisting with tasks to maintain a well-functioning reception area.
- Manage Administrative Tasks: Keep records of appointments, manage the spa’s booking system, and perform light administrative duties as needed.
- Maintain Reception Area: Ensure the spa’s reception area is tidy, organized, and ready to welcome guests at all times.
Qualifications
- Language Proficiency: Fluent in Arabic and English, with strong communication skills in both languages.
- Experience: Previous experience in customer service or a reception role, preferably in a spa or hospitality setting, is an advantage.
- Professional Appearance: Maintain a well-groomed, professional appearance, as this role represents the face of the spa.
- Skills:
- Excellent interpersonal and communication skills
- Strong organizational abilities and attention to detail
- Basic computer skills for managing booking software and records
- Personality Traits: Friendly, patient, and able to handle a range of guest needs in a calm, professional manner.
- Availability: Candidates who can start immediately and are currently in Bahrain are preferred.
Benefits of Working With Us
- Competitive Salary: Compensation is based on experience and qualifications, with opportunities for growth.
- Work Environment: Be part of a professional team in a luxurious, serene setting focused on wellness and relaxation.
- Employee Discounts: Receive special discounts on hotel services, including spa treatments.
- Training Opportunities: Access to on-the-job training and the chance to enhance customer service and administrative skills.
- Supportive Team Culture: Join a team that values cooperation, respect, and a positive workplace environment.
How to Apply
Are you ready to make an impact as a Spa Receptionist at our luxury spa? Here’s how to apply:
- Prepare Your CV: Highlight your experience in customer service or receptionist roles, as well as your language skills.
- Include a Professional Photo: Attach a recent professional photo to your CV.
- Submit Your Application via WhatsApp or Email: Send your CV and photo to +973 33544252 on WhatsApp or email it to audit.bh@rameehotels.com.
- Immediate Availability: If you’re available for immediate start, please mention this in your application.
We are looking forward to meeting candidates who are passionate about customer service and are ready to contribute to our spa’s success.
Frequently Asked Questions (FAQs)
1. Is previous experience in a spa required?
Previous experience in a spa is preferred but not mandatory. Customer service experience is essential, and we welcome candidates who are willing to learn.
2. Is it essential to speak Arabic for this role?
Yes, fluency in Arabic is required as many of our guests are Arabic-speaking. Strong English skills are also necessary for this role.
3. What are the working hours for this position?
Working hours will be discussed during the interview, as our spa may operate on a flexible schedule.
4. Do I need to submit a professional photo with my application?
Yes, please include a recent professional photo along with your CV to complete the application.
5. Are there growth opportunities in this role?
Yes, we encourage skill development and career growth within our team. High-performing employees may have opportunities for advancement.
This optimized listing provides a comprehensive overview of the position, aligning with Google NLP requirements to attract qualified candidates effectively.