Job Opportunity: Travel and Booking Consultant (Muharraq, Bahrain)
Are you a motivated and skilled professional in the travel industry? We are looking for a Travel and Booking Consultant to join our team in Muharraq, Bahrain. If you have experience with booking systems, social media, and a passion for the tourism industry, this could be the perfect opportunity for you.
Introduction to the Job
As a Travel and Booking Consultant, your primary responsibility will be assisting clients with booking travel arrangements and handling customer inquiries. The role involves using travel booking systems such as SABRE and GALILEO, and it also includes handling social media content for the agency, ensuring an engaging online presence. This is an exciting opportunity for someone with at least 5 years of experience in the travel and tourism field who is looking to contribute to a growing company in a rewarding environment.
Responsibilities
- Travel Booking and Reservations:
- Utilize booking systems (SABRE/GALILEO) to make flight, hotel, and tour bookings for clients.
- Provide accurate information on travel packages, prices, and availability.
- Handle special requests and customize travel packages to meet client preferences.
- Customer Service:
- Offer expert travel advice to clients, answering their questions and assisting with any travel-related inquiries.
- Ensure a high level of customer satisfaction by promptly addressing concerns or issues that arise.
- Maintain positive relationships with clients through effective communication and support.
- Social Media and Content Creation:
- Manage the agency’s social media accounts, including Instagram, Snapchat, and TikTok.
- Create engaging graphic designs and visuals to promote travel offers and packages.
- Regularly post updates, travel tips, and promotional content to attract and engage customers.
- Travel Programs and Planning:
- Plan and organize customized tours for individual clients or groups.
- Prepare and provide detailed itineraries for clients, including flight details, accommodation, and activities.
- Collaborate with local tour operators and hotels to ensure the best travel experiences for customers.
- Administrative Support:
- Maintain accurate records of client bookings, payments, and cancellations.
- Handle email and phone communications related to bookings.
- Prepare reports on bookings, sales, and client feedback for the management team.
Qualifications
To be considered for this role, you should meet the following requirements:
- Experience:
- A minimum of 5 years of experience in the travel and tourism industry, specifically in booking and reservations.
- Hands-on experience using SABRE and GALILEO booking systems is essential.
- Previous experience in social media management, including designing graphics and posting on platforms such as Instagram, Snapchat, and TikTok.
- Education:
- A relevant educational background in Tourism, Hospitality, or related fields.
- IATA certification is a plus.
- Skills:
- Strong communication skills, both written and verbal.
- Proficiency in using booking systems and social media tools.
- Ability to handle customer inquiries in a professional and friendly manner.
- A strong understanding of the travel market and customer preferences.
- Personal Traits:
- Proactive, with a strong ability to work independently and as part of a team.
- Excellent time-management skills and attention to detail.
- A passion for travel and helping others plan their trips.
Benefits
As a Travel and Booking Consultant, you will enjoy the following benefits:
- Competitive Salary: A salary package based on experience and qualifications.
- Work-Life Balance: You will work 8 hours a day with 2 days off per week, including a Friday holiday.
- Career Development: Opportunity to grow within the company and expand your skills in the travel industry.
- Dynamic Work Environment: Be part of a professional and supportive team in a fast-paced, customer-oriented industry.
- Location: The office is located in Muharraq, Bahrain, making it convenient for residents in the area.
How to Apply
If you meet the qualifications and are excited about the opportunity to work with a dynamic travel agency, we encourage you to apply. Please follow the steps below:
- Prepare your CV: Ensure that your CV highlights your experience with SABRE/GALILEO booking systems and social media skills.
- Attach relevant certificates: If you hold an IATA certificate, please include it in your application.
- Send your application: Email your CV and any relevant certificates to bahtkt@gmail.com.
- Subject Line: Make sure to mention “Travel and Booking Consultant Application” in the subject of your email.
Only candidates with the relevant experience will be contacted for an interview.
Frequently Asked Questions (FAQs)
1. Do I need to have experience with SABRE/GALILEO to apply?
Yes, experience with SABRE or GALILEO is a key requirement for this position. These systems are essential for managing bookings and reservations.
2. Is an IATA certification required?
An IATA certification is preferred but not mandatory. It will be considered an added advantage.
3. Can I apply if I don’t have social media experience?
While experience in social media management is a plus, we are mainly looking for candidates with solid experience in travel bookings. If you can demonstrate your ability to quickly learn new tools, you may still apply.
4. What are the working hours?
The working hours are 8 hours a day with 2 days off per week. You will have Fridays off.
5. Where is the office located?
The office is located in Muharraq, Bahrain. Candidates should preferably be residing in the area.
We look forward to receiving your application! If you are passionate about travel and meet the qualifications, don’t hesitate to apply.