Job Opportunity: Receptionist at Mirador Hotel (4-Star) in Hoora

Introduction of Job
Mirador Hotel, a well-established 4-star hotel in Hoora, is seeking a Receptionist to join our front desk team. As a Receptionist, you will be the first point of contact for our guests, providing them with exceptional customer service and ensuring a smooth check-in and check-out process. We are looking for a candidate who is experienced in hotel reception and has strong communication skills, especially in Conversational Arabic.

If you are enthusiastic, enjoy working in a dynamic environment, and have previous hotel reception experience, this could be the perfect job for you. We are looking to hire someone who can join immediately and contribute to delivering excellent service to our guests.

Responsibilities
As a Receptionist at Mirador Hotel, you will have various key responsibilities that include:

1. Guest Check-In and Check-Out: You will be responsible for welcoming guests to the hotel, checking them in efficiently, and assisting with the check-out process. Your role will involve verifying reservations, handling guest requests, and ensuring all details are accurate.
2. Providing Information and Assistance: You will assist guests with inquiries, such as local attractions, hotel amenities, transportation, and services. Your goal is to ensure that every guest has a pleasant and seamless experience during their stay.
3. Handling Phone Calls and Reservations: You will answer phone calls, make reservations, and confirm bookings. Good communication skills are vital for interacting with both guests and colleagues.
4. Managing Front Desk Operations: You will handle various administrative tasks, such as updating guest information, preparing bills, and processing payments. You will also monitor the lobby area to ensure it is clean and welcoming.
5. Resolving Guest Issues: If any problems or complaints arise, you will handle them professionally, ensuring a quick resolution that enhances the guest experience. Ensuring guests are satisfied with their stay is a key part of the job.
6. Collaborating with Team Members: You will work closely with housekeeping, maintenance, and other hotel departments to ensure the guest experience is seamless. Communication and coordination between departments will be essential.

Qualifications
To be considered for the Receptionist position at Mirador Hotel, candidates must meet the following requirements:

1. Hotel Reception Experience: You must have previous experience working as a receptionist in a hotel setting. This is a mandatory requirement, and candidates without this experience will not be considered.
2. Language Skills: The ideal candidate must be fluent in Conversational Arabic. This is crucial for communicating with our Arabic-speaking guests. English fluency is also required for interactions with international guests.
3. Good Communication and Interpersonal Skills: You must be a strong communicator and have the ability to build rapport with guests quickly. You should be friendly, approachable, and professional in your interactions.
4. Organizational Skills: The role requires you to handle multiple tasks simultaneously, such as checking in guests, answering calls, and resolving guest issues. Strong organizational skills are necessary to manage these tasks efficiently.
5. Flexibility: You must be flexible with your working hours. Hotel receptionists are often required to work in shifts, including evenings, weekends, and holidays.
6. Immediate Availability: Ideally, we are looking for someone who can join immediately and begin working without delay.

Benefits
Working as a Receptionist at Mirador Hotel comes with several benefits, including:

1. Competitive Salary: We offer a competitive salary based on your experience and qualifications. The salary will be discussed during the interview process.
2. Flexible Visa: The position is available under a flexi-visa arrangement, offering flexibility and convenience for the candidate.
3. Accommodation: While accommodation details are not specified, the hotel may assist with accommodation for the right candidate, depending on the arrangement.
4. Career Development Opportunities: Working at a 4-star hotel like Mirador Hotel provides you with opportunities to learn and grow in the hospitality industry. You will gain valuable experience and develop skills that can lead to further career advancement.
5. Friendly Work Environment: Join a supportive and friendly team where your contributions are valued. You will work alongside dedicated professionals committed to providing excellent service to guests.

Applying Guide
To apply for the Receptionist position at Mirador Hotel, please follow these steps:

1. Update Your CV: Ensure your CV is updated with your hotel reception experience, language skills, and any other relevant qualifications.
2. Send Your CV: Email your CV to louisemoty27@gmail.com. Please include “RECEPTIONIST” in the subject line of your email to ensure your application is properly categorized.
3. Do Not Call: Please note that calls to the provided number will not be accepted. All communication should be via email or WhatsApp only.
4. Be Ready for Interview: If shortlisted, you will be contacted for an interview. Be prepared to discuss your previous reception experience, your communication skills, and your ability to work under pressure.
5. Immediate Joining: If you are selected, we would expect you to join immediately, so please ensure you are available for an immediate start.

Frequently Asked Questions (FAQs)

1. What experience do I need for the Receptionist role?
You must have previous experience working as a receptionist in a hotel. This is a mandatory requirement for the position.

2. What languages do I need to know?
Fluency in Conversational Arabic is essential for the role, as you will be interacting with Arabic-speaking guests. Proficiency in English is also required.

3. Can I apply if I don’t have hotel reception experience?
Unfortunately, hotel reception experience is a strict requirement for this position. Applications from candidates without this experience will not be considered.

4. Is accommodation provided?
Accommodation is not explicitly mentioned in the listing, but the hotel may assist with accommodation depending on the arrangement.

5. How do I apply for this job?
To apply, email your CV to louisemoty27@gmail.com with the subject line “RECEPTIONIST”. Do not call the number provided in the listing.

6. Do I need to be available immediately?
Yes, we are looking for candidates who can join immediately.

If you meet the above requirements and are excited about providing exceptional guest service at a 4-star hotel, we encourage you to apply for the Receptionist role at Mirador Hotel. We look forward to receiving your application!