We are a well-established mobile repair and recharge shop in Manama, Bahrain, seeking a skilled and dedicated Mobile Technician to join our team. The ideal candidate will be responsible for providing mobile repair services and handling mobile recharge tasks. As part of our team, you will be responsible for delivering excellent service to customers by fixing mobile phones, troubleshooting issues, and ensuring customer satisfaction.
We are looking for a technician who is passionate about mobile technology and eager to contribute to the success of our growing business. If you are an experienced technician based in Bahrain and have expertise in repairing mobile devices, this is an excellent opportunity for you.
Key Responsibilities
As a Mobile Technician at our shop, you will have the following key responsibilities:
- Mobile Repair Services:
- Diagnose and troubleshoot issues with mobile phones, including hardware and software problems.
- Perform repairs on mobile devices, such as screen replacements, battery changes, and fixing charging ports.
- Ensure repairs are completed efficiently, with high attention to detail and quality.
- Mobile Recharge Services:
- Assist customers in recharging their mobile phones with the appropriate plans or prepaid balances.
- Keep up-to-date with various mobile recharge options and prices to inform customers accurately.
- Maintain accurate records of recharges and ensure a smooth transaction process.
- Customer Service:
- Greet customers in a friendly and professional manner, assisting them with their mobile phone repair or recharge needs.
- Provide expert advice on mobile phone care and maintenance to customers, helping them prevent common issues.
- Address customer inquiries, concerns, and complaints promptly and professionally to ensure customer satisfaction.
- Inventory and Equipment Management:
- Maintain a stock of spare parts and tools necessary for repairs.
- Keep track of inventory levels, ensuring that the shop has the necessary materials to carry out repairs without delay.
- Report any shortages of parts or tools to management for prompt replenishment.
- Maintain Cleanliness and Order:
- Ensure the repair station is clean, organized, and safe to work in at all times.
- Follow proper procedures for handling tools, equipment, and parts to maintain an orderly workspace.
Qualifications
To be considered for this position, candidates should meet the following qualifications:
- Experience:
- Previous experience as a mobile technician, ideally in a repair and recharge shop setting, is required.
- Experience with a wide range of mobile brands and models, including troubleshooting and repairing common mobile issues, is essential.
- Experience with both hardware and software repairs is preferred.
- Skills:
- Strong technical skills in mobile phone repair, including expertise in replacing screens, batteries, and fixing charging issues.
- Proficient in using diagnostic tools and software to identify issues and perform repairs.
- Excellent problem-solving skills to effectively address complex mobile issues.
- Good communication skills to explain repair processes to customers and provide recommendations for care.
- Personal Attributes:
- Detail-oriented with a focus on providing high-quality repairs.
- Ability to work under pressure, managing multiple repair tasks simultaneously.
- Reliability and a strong work ethic, with the ability to deliver repairs on time.
- Positive attitude and excellent customer service skills.
- Language Skills:
- Fluency in English is required. Knowledge of Hindi or other Indian languages is a plus, as it will help communicate with a wider customer base.
Benefits
As a Mobile Technician, you will receive the following benefits:
- Competitive Salary:
- A competitive salary will be offered based on experience and qualifications. The salary will be discussed during the interview process.
- Visa and Accommodation:
- The company will provide the visa sponsorship for the successful candidate.
- Accommodation will be provided to ensure that you have a comfortable living situation during your employment.
- Training and Growth Opportunities:
- The opportunity to enhance your skills through hands-on work in a busy mobile repair shop.
- We offer opportunities for growth within the company, with the potential to take on more responsibility as the business grows.
- Dynamic Work Environment:
- You will work in a fast-paced, energetic environment where you can apply your skills and make an impact.
- Join a supportive team where your contributions are valued, and your career growth is encouraged.
Applying Guide
To apply for the Mobile Technician position, please follow these steps:
- Prepare Your CV:
- Update your CV to highlight your previous experience in mobile repair and your technical skills. Be sure to mention any specific mobile brands or types you are experienced with.
- Send Your Application:
- Email your CV to rabcobh@gmail.com.
- Include a cover letter briefly explaining why you are a good fit for the position, your experience, and your interest in working with us.
- WhatsApp Communication:
- For further inquiries or to follow up on your application, feel free to contact us via WhatsApp at +973 39115040.
- Please note that initial contact will be made via WhatsApp text only.
- Interview Process:
- Shortlisted candidates will be contacted for an interview. During the interview, you may be asked to demonstrate your mobile repair skills and discuss your experience.
Frequently Asked Questions (FAQs)
1. Do I need to have experience with all mobile brands?
- While experience with a variety of mobile brands is preferred, we are looking for candidates with general technical knowledge in mobile repairs. We are open to training technicians who are familiar with common mobile issues and repairs.
2. What is the salary for this position?
- The salary will be based on your experience and qualifications. A competitive salary package will be discussed during the interview process.
3. Is visa and accommodation provided?
- Yes, visa sponsorship and accommodation are provided by the company for the right candidate.
4. Will I receive training for this role?
- Yes, we offer on-the-job training to help you learn about specific models and common issues in mobile phones.
5. What languages should I know to apply?
- Fluency in English is required, and knowledge of Hindi or other Indian languages is a plus for effective communication with customers.
This is a great opportunity for an experienced Mobile Technician to work in a dynamic environment. If you’re ready to showcase your technical skills and join our team, apply today!