Job Opportunity: Coffee Shop Manager (Adlya, Bahrain)
We are seeking a highly experienced Coffee Shop Manager to join our team in Adlya, Bahrain. If you have a passion for customer service, management, and the food and beverage industry, we would love to hear from you. This is an exciting opportunity to be a part of a dynamic and growing coffee shop, and we’re looking for someone with experience working in Bahrain.
If you are a proven leader with the ability to manage day-to-day operations, ensure exceptional customer service, and drive business success, this could be the perfect role for you.
Introduction to the Job
As the Coffee Shop Manager, you will be responsible for overseeing the daily operations of the coffee shop, managing staff, ensuring high standards of customer service, and maintaining smooth operations in a fast-paced environment. Your experience in Bahrain will play a key role in understanding local customer preferences, regulations, and trends to help create a welcoming and successful coffee shop experience.
Responsibilities
- Manage Daily Operations:
- Oversee all aspects of the coffee shop’s operations, ensuring everything runs smoothly.
- Ensure high standards of hygiene, cleanliness, and safety are maintained at all times.
- Monitor inventory levels and order supplies as needed to avoid shortages.
- Team Management:
- Lead, motivate, and manage the coffee shop staff, ensuring they provide excellent service.
- Train new employees and provide ongoing coaching to ensure high standards of performance.
- Handle employee schedules, ensuring adequate staffing during peak hours.
- Customer Service:
- Ensure all customers receive exceptional service, address any customer complaints, and resolve issues in a professional manner.
- Foster a friendly and inviting atmosphere to enhance the customer experience.
- Financial Management:
- Monitor and manage the coffee shop’s budget, controlling costs and increasing profitability.
- Handle cash management, including daily cash balancing, deposits, and transaction processing.
- Track sales, analyze performance, and implement strategies to increase revenue.
- Business Growth:
- Work to grow the customer base by offering promotions, events, or loyalty programs.
- Maintain relationships with regular customers and attract new ones.
Qualifications
To be considered for this role, applicants should meet the following criteria:
- Experience:
- Experience in Bahrain is essential, preferably in a similar managerial position within the food and beverage industry, specifically in coffee shops or cafés.
- Leadership Skills:
- Strong leadership and team management abilities, with experience in managing a team in a high-volume, fast-paced environment.
- Customer Service:
- A commitment to delivering exceptional customer service, with the ability to handle difficult situations professionally.
- Organizational Skills:
- Excellent organizational and time-management skills, with the ability to multitask and handle various aspects of the business simultaneously.
- Communication Skills:
- Fluency in English (Arabic is a plus) with excellent verbal and written communication skills.
Benefits
We offer the following benefits to the selected candidate:
- Competitive Salary: A competitive salary will be offered, commensurate with experience.
- Work Environment: Join a friendly and dynamic team within a growing coffee shop brand.
- Career Development: Opportunity for career growth and advancement within the company.
- Employee Discounts: Enjoy discounts on products and services at the coffee shop.
How to Apply
If you meet the qualifications and are interested in this exciting opportunity, we encourage you to apply! Please note that only WhatsApp messages will be considered; no phone calls will be accepted.
To apply, please send a message via WhatsApp to +97339300101 with your updated CV and details about your experience.
We look forward to hearing from you and discussing how you can become an integral part of our coffee shop team!
Frequently Asked Questions (FAQs)
1. Do I need to have experience in Bahrain to apply?
Yes, experience in Bahrain is a key requirement for this position. We are looking for someone who understands local customer preferences and operational practices.
2. Can I apply if I have no managerial experience in the coffee shop industry?
Unfortunately, this position requires managerial experience, specifically in a coffee shop or similar food and beverage setting.
3. How do I apply for the job?
To apply, simply send a WhatsApp message to +97339300101 with your CV and a brief introduction about your experience.
4. What is the salary for this position?
The salary will be discussed with the shortlisted candidate based on their experience and qualifications.
5. What kind of work environment can I expect?
You will be part of a friendly and supportive team in a fast-paced, customer-focused environment.
If you’re passionate about coffee and management, this is your chance to join a thriving business in Bahrain. Apply today!