Job Title: Hostess (Arabic Speaking Female) at Fine Dining Restaurant and Lounge
Location: Manama, Bahrain
Position Type: Full-time
Application Method: Send Resume to hrfirstclassrestaurant@gmail.com
WhatsApp Contact: +97332000543
Introduction to the Job
We are currently seeking an enthusiastic and customer-oriented Hostess to join our team at a prestigious fine-dining restaurant and lounge in Manama. If you are passionate about providing excellent guest service in a luxurious and dynamic environment, this could be the perfect role for you!
As a hostess, you will be the first point of contact for guests and play an essential role in ensuring a positive and memorable dining experience. We are looking for an Arabic-speaking female to engage with our Arabic-speaking clientele and provide them with exceptional hospitality.
Join our team and contribute to creating a welcoming, elegant atmosphere that sets our restaurant apart from the rest.
Key Responsibilities
As a Hostess at our fine-dining restaurant and lounge, your main responsibilities will include:
- Greeting Guests: Welcome guests as they arrive at the restaurant with a warm, friendly attitude. Make a positive first impression that sets the tone for the dining experience.
- Managing Reservations: Handle reservations efficiently, ensuring that all bookings are confirmed and accurately recorded in the system. Coordinate with the waiting staff and managers to prepare for guest arrivals.
- Seating Guests: Escort guests to their assigned tables and ensure they are comfortable. Provide menus and introduce them to the atmosphere of the restaurant. Ensure smooth transitions between reservations and seating.
- Customer Service: Provide outstanding customer service by addressing guest needs, answering questions about the menu or restaurant, and offering helpful suggestions when needed.
- Maintaining Cleanliness: Ensure the entrance, waiting area, and guest seating area are clean, tidy, and presentable at all times.
- Coordinating with Staff: Work closely with the waitstaff, managers, and other team members to ensure smooth communication and a seamless guest experience.
- Handling Complaints: If any issues or complaints arise, address them promptly and professionally. Ensure that all guests are satisfied with their experience and escalate concerns to management as necessary.
- Promoting Specials and Events: Inform guests about daily specials, promotions, and upcoming events. Help increase awareness of restaurant offerings and encourage guest participation.
Qualifications
To be considered for the Hostess position, the ideal candidate should meet the following qualifications:
- Experience: Previous experience in a customer service role, preferably in the hospitality or restaurant industry, is highly preferred but not required.
- Language Skills: Must be fluent in Arabic (spoken and written) to effectively communicate with Arabic-speaking guests. Knowledge of English is also required for communication with a diverse clientele.
- Interpersonal Skills: Excellent communication and interpersonal skills are essential for interacting with guests and team members. You should have a friendly and approachable personality.
- Appearance: Professional and well-groomed appearance is important for representing the restaurant’s high standards of service.
- Attitude: A positive, energetic, and proactive attitude is required. The ability to handle high-pressure situations and manage multiple tasks at once is also necessary.
- Physical Requirements: The role involves standing for long periods, so physical stamina and the ability to move around the restaurant efficiently are important.
- Flexibility: Willingness to work evenings, weekends, and public holidays as required by the restaurant’s operational hours.
Benefits
Working as a Hostess at our fine-dining restaurant and lounge comes with several benefits:
- Competitive Salary: A competitive salary will be offered based on experience and qualifications.
- Professional Growth: Opportunities for career advancement and training in hospitality management are available. As part of a prestigious restaurant, you will have access to industry-related development programs.
- Dynamic Work Environment: Join a vibrant, fast-paced, and professional team that values high standards and excellent service.
- Employee Discounts: Enjoy discounts on meals and beverages at the restaurant, allowing you to experience our offerings firsthand.
- Job Stability: We offer long-term employment with job security in a well-established restaurant known for its high standards of service.
- Work-Life Balance: Flexible scheduling options to ensure a balanced work-life experience.
- Friendly Team: Become part of a supportive and collaborative team that prioritizes respect and professionalism.
How to Apply
To apply for the Hostess position at our fine-dining restaurant and lounge, follow these simple steps:
- Prepare Your Resume: Ensure your resume highlights any relevant experience in customer service, particularly in the hospitality or restaurant sector. Include your language skills and any previous roles that required strong interpersonal skills.
- Email Your Resume: Send your resume to hrfirstclassrestaurant@gmail.com with the subject line “HOSTESS” to indicate your application for this specific role.
- Contact via WhatsApp: If you have any questions about the role or need further information, feel free to reach out via WhatsApp at +97332000543.
- Await Response: Shortlisted candidates will be contacted for an interview, so make sure to check your email regularly for updates.
Frequently Asked Questions (FAQs)
- What qualifications do I need to apply for the Hostess position?
- We are looking for candidates with previous experience in customer service, particularly in the restaurant or hospitality industry. Fluency in Arabic is required, and knowledge of English is also essential.
- Do I need prior experience in the restaurant industry?
- While previous experience in the restaurant industry is preferred, it is not mandatory. A strong customer service background is important.
- What are the working hours for this position?
- The role involves working evenings, weekends, and public holidays, as the restaurant operates during these hours.
- What benefits do you offer to Hostesses?
- We offer a competitive salary, opportunities for professional growth, employee discounts, and a supportive work environment.
- How do I apply for the job?
- Send your resume to hrfirstclassrestaurant@gmail.com with “HOSTESS” in the subject line. You can also reach us via WhatsApp at +97332000543 for more information.
- What is the dress code for a Hostess?
- As a representative of our fine-dining restaurant, a professional and well-groomed appearance is required.
- Will I receive training for this role?
- Yes, we provide training to ensure you are well-prepared to excel in this role and offer excellent customer service.