Here’s an optimized version of your Assistant Manager Softservices job listing:
Job Vacancy: Assistant Manager Softservices – Manama, Bahrain
Location: Manama, Bahrain
Posted on: November 19, 2024
Contact: recruit@unionbahrain.com
A leading Developer & Property Management Company in the Kingdom of Bahrain is currently seeking an Assistant Manager Softservices to join their dynamic team. This is an excellent opportunity for an experienced professional to contribute to the operations of high-rise buildings, hotels, and residential towers.
Introduction to the Job
The Assistant Manager Softservices will play a key role in overseeing and managing cleaning and housekeeping operations across multiple properties, including high-rise buildings and hotels/residential towers. This role requires someone with a high level of expertise and experience, particularly in managing large teams and maintaining exceptional standards in cleaning and housekeeping services. As an Assistant Manager, you will be responsible for coordinating and leading a team of 40-50 staff, ensuring that all operations are carried out efficiently and professionally.
Responsibilities
- Team Management:
- Supervise and manage a team of 40-50 staff members, ensuring tasks are completed on time and according to the required standards.
- Create and implement staff schedules, assigning specific tasks and checklists to ensure proper coverage.
- Communicate regularly with staff members, providing guidance and feedback on their performance.
- Conduct daily briefings and regular training sessions to keep the team updated on industry standards and improve their skill sets.
- Operational Oversight:
- Oversee the cleaning and housekeeping operations for high-rise buildings, residential towers, and hotels.
- Ensure that all areas are cleaned according to the highest standards, and maintain a consistently clean and pleasant environment for residents and guests.
- Handle resident complaints promptly and professionally, ensuring swift resolution to maintain customer satisfaction.
- Regularly evaluate staff performance and make adjustments to ensure optimal performance.
- Inventory and Stock Management:
- Manage the cleaning supplies store and maintain accurate stock records, including gate pass details for materials coming in and out.
- Estimate and manage the stock requirements for the upcoming month, ensuring there are no shortages.
- Track usage and ensure the timely replenishment of supplies to avoid operational delays.
- Quality Control and Training:
- Monitor the cleanliness and overall appearance of the premises, ensuring that housekeeping standards are maintained to the highest level.
- Conduct short training sessions for staff and assess their performance in areas such as appearance, grooming, and work quality.
- Stay updated with the latest industry trends and recommend new strategies to management for improving the department’s performance.
- Strategic Planning and Reporting:
- Analyze market trends and evaluate current strategies to suggest changes or improvements that align with the company’s goals.
- Ensure that budget constraints are adhered to while maintaining high standards of cleanliness and service.
Qualifications
- Experience:
- 8-12 years of experience in a similar position, particularly in managing housekeeping operations for high-rise buildings, hotels, or residential towers.
- Proven ability to manage large teams (40-50 staff members) and handle complex operations.
- Skills:
- Strong leadership and management skills, with the ability to motivate and manage a diverse team.
- Excellent communication skills, both verbal and written. Fluency in English is essential.
- Proficient in drafting professional emails and handling resident complaints efficiently.
- Experience with ERP/SAP software platforms is an advantage.
- Personal Attributes:
- A cooperative, smart, and approachable individual who believes in teamwork and collaboration.
- Strong problem-solving skills and the ability to handle challenges in a professional and timely manner.
- Ability to work under pressure and maintain composure in demanding situations.
- Additional Requirements:
- GCC/Bahrain driving license is mandatory for this position.
Benefits
- Competitive Salary:
- Attractive salary package commensurate with experience and qualifications.
- Career Growth:
- Opportunities for advancement within the company as you help lead and shape the softservices department.
- Professional Development:
- Access to training programs and industry knowledge to help you stay up-to-date with the latest trends and best practices.
- Work Environment:
- Work in a professional and supportive environment with a focus on teamwork and quality.
- Visa and Accommodation:
- The company provides a visa and, depending on the role, may offer accommodation or allowances.
How to Apply
- Submit Your Application:
- Interested candidates can apply by sending their CV to recruit@unionbahrain.com.
- Provide Additional Details:
- In your application, kindly mention your relevant experience, especially in housekeeping and cleaning operations for high-rise buildings, hotels, or similar environments.
- Provide your availability and current visa status.
- Be Clear and Specific:
- Ensure that your CV highlights your experience in managing large teams and your knowledge of housekeeping operations.
Frequently Asked Questions (FAQs)
1. What is the experience required for this position?
- Candidates should have 8-12 years of experience in a similar role, particularly in managing housekeeping and cleaning operations in high-rise buildings, hotels, or residential towers.
2. What are the main responsibilities of the Assistant Manager Softservices?
- Responsibilities include overseeing a team of 40-50 staff, managing cleaning and housekeeping operations, maintaining stock, and training the team.
3. Is experience with ERP/SAP software necessary?
- While experience with ERP/SAP software is advantageous, it is not mandatory. The key requirement is your experience in managing housekeeping operations.
4. Do I need a driving license for this position?
- Yes, a GCC/Bahrain driving license is required for this role.
5. How do I apply for this position?
- Please send your CV to recruit@unionbahrain.com with details of your relevant experience and availability.
We look forward to receiving your application for the position of Assistant Manager Softservices and welcoming you to our team! This is a fantastic opportunity for someone with leadership experience in cleaning and housekeeping operations to thrive and grow within a leading property management company in Bahrain. Apply now!