Job Vacancy: Female Receptionist for Fitness & Spa Center (Mabillah South, Oman)
We are currently seeking a qualified female receptionist to join our team at a fitness and spa center located in Mabillah South, Oman. The ideal candidate should be hardworking, patient, and possess excellent communication and organizational skills. This position requires someone who can work effectively in a fast-paced environment, manage customer relations, and focus on delivering high-quality service.
1. Introduction to the Job
As a female receptionist, you will play a critical role in ensuring the smooth operation of the fitness and spa center. You will be the first point of contact for clients, handling bookings, assisting with customer inquiries, and ensuring that clients have a positive experience. This is a full-time position that requires a focused, dedicated individual who can handle various tasks and work efficiently in a dynamic environment. The role will also involve sales, as you will need to promote services and encourage new clients to engage with our center.
2. Responsibilities
As the receptionist at our fitness and spa center, your responsibilities will include:
- Client Management: Greeting clients, handling inquiries, and assisting with their needs. You will be the face of the center, so it is essential to maintain a professional, friendly, and welcoming demeanor.
- Booking and Scheduling: Managing client appointments, maintaining the schedule for fitness and spa services, and ensuring no double-booking.
- Sales & Promotions: Promoting and selling services such as fitness classes, spa treatments, and packages. Meeting sales targets and ensuring client satisfaction with their service choices.
- Customer Service: Providing top-notch customer service by answering calls, addressing client concerns, and maintaining excellent client relations.
- Administrative Support: Using Excel and other computer tools to track appointments, manage client data, and assist with any administrative tasks required by the team.
- General Office Work: Handling basic office tasks such as maintaining records, managing payments, and keeping the reception area neat and organized.
- Working Under Pressure: Managing multiple tasks efficiently and working well under pressure while maintaining a positive and professional attitude.
3. Qualifications
To be considered for this role, the following qualifications and skills are required:
- Experience: Previous experience in customer service, office work, or as a receptionist in a similar setting is required. Experience in dealing with clients and handling inquiries is essential.
- Computer Skills: Proficiency in Excel and basic computer skills are mandatory. You will need to manage appointments, track sales, and assist with reports.
- Language Skills: Fluency in English is required. Strong communication skills are essential for interacting with clients and handling inquiries efficiently.
- Sales Skills: You should have sales experience and be able to promote and sell services effectively. A passion for sales and customer service is a must.
- Nationality: Non-Arab and non-Iranian candidates are preferred for this role.
- Personal Qualities:
- Must not be married and should be willing to stay in the provided accommodation to focus entirely on the job.
- Hardworking, patient, and capable of learning quickly.
- Focused and able to prioritize tasks effectively.
- Able to work independently and as part of a team.
- Ability to finalize work on time and meet deadlines.
- Must be motivated, proactive, and detail-oriented.
4. Benefits
The female receptionist role offers the following benefits:
- Salary: A competitive salary of 150 OMR per month.
- Accommodation: Shared accommodation will be provided near the fitness and spa center.
- Work Environment: A supportive and dynamic work environment within a reputable fitness and spa center.
- Career Development: Opportunities to enhance your sales, customer service, and administrative skills while working in the wellness industry.
5. How to Apply
If you are interested in applying for this position, please follow the steps below:
- Prepare your CV: Ensure that your CV highlights your relevant experience in customer service, sales, and office work.
- Send via WhatsApp: Send your CV directly via WhatsApp to +968 98818800. Please do not make calls; only CV submissions via WhatsApp will be considered.
- Include Videos or Photos: If possible, please share any relevant work videos or pictures that showcase your skills (e.g., customer interactions or previous work experience).
- Wait for Response: If your qualifications match our requirements, we will reach out to schedule an interview.
Deadline: We are hiring urgently, so please apply as soon as possible.
Frequently Asked Questions (FAQs)
1. Do I need to have sales experience to apply?
Yes, we require sales experience as part of the role involves promoting and selling services. Experience in selling products or services in a customer-focused environment will be highly valued.
2. Can I apply if I am married?
No, we are specifically looking for someone who is not married and willing to stay in the provided accommodation to focus on the job.
3. Will I be trained for the role?
Yes, we will provide necessary training on our services and how to use our booking systems. However, prior experience in a similar role is preferred.
4. What is the working schedule like?
The role requires full-time commitment with standard working hours. You will be expected to work 6 days a week, with 1 day off.
5. Can I apply if I am not currently in Oman?
Unfortunately, we are only considering candidates who are currently based in Oman for this position.
If you meet the qualifications and are passionate about customer service, sales, and working in the wellness industry, we encourage you to apply and join our dedicated team as a female receptionist.